NEW COMPLAINT REPORTING PROCEDURE
We have seen an increase in complaints regarding other team members and match officials and have therefore
setup the below mentioned Microsoft form to help deal with the increased number of complaints we receive.
To access the form please click here.
Any complaints received apart from discipline, safeguarding or anti-discrimination must be submitted by club complaint related to and accompanied with supporting statements as well as confirmation that if the complaint results in a charge the complainant gives permission to provide statements to person, club or official charged and is willing to attend a personal hearing if requested.
Any complaint received must be accompanied with statements and contain permission to share with those the complaint is regarding and if further action, confirmation that the authors of complaints would attend any hearing requested.
Should the aforementioned not be received we will be unable to proceed with the complaint.
Supporting Statements must be emailed across to email@example.com
If you are looking at reporting a safeguarding, anti-discrimination or serious discipline case do not complete this form.
Should your report be about safeguarding, anti-discrimination or discipline, please do not complete this form, please email the relevant email and a member of staff will be in touch:
Safeguarding concerns should be emailed to firstname.lastname@example.org anti-discrimination complaints/concerns should be emailed to email@example.com and for discipline this should be emailed to firstname.lastname@example.org
If you are a referee wishing to make a complaint please email Sebastian.Stockbridge@DurhamFA.com if your concern is regarding serious case of misconduct please submit an extraordinary report via the Whole Game System