Online Player Registration Guidance

Online Player Registrations Guidance

Updated guidance regarding the online player registrations system.


We are currently receiving a high number of queries across the Durham FA Team regarding Online Player Registrations.

Whilst we recognise that some queries need to come into the County FA as Clubs and Leagues cannot complete the solution we do ask that you follow the steps below as many queries can be answered via the information online.

If you have a query or are facing an issue with Online Player Registration please ensure you follow these steps:

  • Ensure you are logged in to the new Clubs Portal at (not the Whole Game System)
  • If your query or issue is not resolved via the Grassroots Technology Site please view the Known Issues Page at as the majority of issues can be found with details of the solution and/or an update on how The FA are resolving the issue. Please note some issues are ongoing and registrations may have to wait if The FA are still working on a solution for a particular issue