I've not received my certificate
It's important to note that Durham County FA does not produce or send out the certificates for coach education courses. These certificates are processed and sent out nationally by FA Learning and 1st4Sport Qualifications.
As such we advise candidates that certificates can take anything from eight to ten weeks to arrive. This is because with 50 County FAs across the UK and a host of private companies, it takes FA Learning and 1st4Sport a long period to process all of the courses which are registered and delivered daily.
We therefore ask candidates to please be patient when waiting for your certificate.
Also you may not have received your certificate if we have not received full payment for your course. If your club or organisation is paying for your course please check with them that this has been paid before contacting us.
I've waited longer than 10 weeks
Filling out this form will help us to collate as much information as possible so that we can effectively investigate why you have not received your certificate. Once your enquiry has been dealt with, you will be contacted by Durham County FA to let you know that your certificate is on the way.
Returning my form
Please post all completed form to:
Sophie Hughes – Football Development Administrator
Durham County FA
Alternatively please email the form back by clicking HERE.
Apologies if you have been waiting a long time for your certificate, we will endeavour to resolve any missing certificates as quickly as possible.